The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Concierge!
“The concierge service was excellent. John provided fantastic recommendations that allowed me to explore so much more than I originally planned, ensuring my trip was truly nice.” view full review
Laundry Delight
“I was thrilled to discover the laundry room during my stay. It saved me from my overpacked bags, and it made my trip much more manageable.” view full review
Cozy Comfort
“The beds were incredibly comfortable, adorned with high-quality linens and extra blankets that made for a perfect night's sleep.” view full review
Soothing Steam Room
“The eucalyptus steam room was a highlight of my stay, offering a relaxing escape that rejuvenated me after a long day of activities.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Lift
ATM/Cash machine
Hairdresser
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Golf course
Fishing
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Steam room
Jacuzzi
Beauty treatment
Room features
Heating
Sitting area
Patio
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
222 Lynx Street,
Banff,
Canada,
T1L 1K5,
Alberta
Map view
street view
222 Lynx Street,
Banff,
Canada,
T1L 1K5,
Alberta
City landmarks
Museum
Cave and Basin National Historic Site
2.3
km
Museum
Buffalo Nations Luxton Museum
1.0
km
Museum
Banff Park Museum National Historic Site
1.1
km
24km (15 miles) north of Banff
Lake Minnewanka
750 m
Waterfall
Bow Falls
1.9
km
107 Tunnel Mountain Drive
Banff Centre for Arts and Creativity
1.5
km
Buffalo St
Surprise Corner
1.0
km
Vermilion Lakes Road
Vermilion Lakes
2.2
km
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
1.1
km
Public Building
Parks Administration Building
770 m
Garden
Cascade of Time Garden
930 m
405 Spray Ave
Fairmont Banff Springs
2.2
km
Nearby
Museum
Whyte Museum of the Canadian Rockies
480 m
Gallery
Canada House Art Gallery
380 m
Banff Avenue
Banff Avenue
520 m
Little Beehive
250 m
Gallery
Willock & Sax Gallery
120 m
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
180 m
317 Banff Ave
Canadian Ski Museum West
240 m
Church
St. Paul's Presbyterian Church
270 m
Museum
The Historic Luxton Home Museum
350 m
Gallery
All In The Wild Gallery
370 m
Gallery
About Canada
380 m
Johnson Lake Road
Johnson Lake
520 m
Bourgeau Lake
520 m
Bow River Trail
660 m
Shopping Area
Cascade Shops
270 m
National Park
Banff National Park- Visitor Center
520 m
Park
Central Park
590 m
Shopping Area
Bison Courtyard
100 m
Restaurants
Evelyn's Too
570 m
229 Bear Street
BeaverTails
490 m
120 Banff Avenue
Ramen Arashi
480 m
215 Banff Avenue 2nd Floor
Banff Shawarma
390 m
317 Banff Ave cb1 At The Cascade Shops food court
Second Cup Coffee Co
210 m
317 Banff Avenue
COWS Banff
440 m
134 Banff Avenue
Rocky Mountain Flatbread
210 m
317 Banff Avenue Cascade Shops Food Court
Eggsmart
210 m
317 Banff Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
great location
outdated furniture
limited dining options
7.8/10
Very good
Rooms
7.6
Location
9.1
Service
8.6
Dining
6.5
Guest reviews
7.8/10
based on 12 reviews
8.3
8.3/10 based on 1045 reviews
Duncan
United Kingdom,
May
2024
7.4/10
My stay at the hotel was a mix of great and not-so-great experiences. The location is amazing, close to Banff's main avenue and fantastic restaurants, perfect for a short stay. The rooms, although not available right on time, were spacious with a nice view, but we had some issues with debris from above. The service surpassed my expectations, with friendly and supportive staff. However, the dining options were lacking, leading us to eat offsite each morning.
Rooms
7.0
The rooms were spacious with a nice view, but we experienced some debris coming from above, which was not ideal.
Service
9.0
The staff went above and beyond to assist us, showing great care and helpfulness.
Location
9.0
The location is fantastic, within walking distance of most amenities and in the heart of Banff.
Dining
5.0
We opted to eat offsite due to limited dining options at the hotel.
Facilities
7.0
The hotel facilities were adequate, but nothing extraordinary was highlighted.
Albert
United Kingdom,
April
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were very clean and nicely furnished, although they had a bit of a musky smell. The service was amazing, and I felt comfortable and happy with the level of assistance provided. The location was perfect, close to everything in town but away from the busy street. The dining experience offered good variety, but there were some areas that needed updating. Overall, a great value for the money.
Rooms
8.0
The room was spacious enough with 2 arm chairs and a small table.
Service
9.0
The service was of good quality, and the staff were friendly.
Location
9.0
The hotel's location couldn't be better if you want to be close to Banff Ave.
Dining
7.0
The dining options were good, but there is room for improvement in terms of variety and freshness.
Facilities
8.0
The facilities were nice and provided for a comfortable stay.
Reginald
United Kingdom,
March
2024
7.8/10
The hotel had updated modern bathrooms and was easily accessible to downtown, but the rooms were very dimly lit, hot, and stuffy, impacting sleep. The location was convenient with cool amenities like a eucalyptus steam room, but the downtown area was under construction. The dining options were average; although friendly, the staff lacked 5-star service. The facilities were beautiful, including a large spa with varying temperatures, providing a fantastic overall experience.
Rooms
6.0
The rooms were clean and easily accessible to downtown, but the dim lighting and stuffy atmosphere affected sleep.
Service
9.0
The service was exceptionally welcoming from start to finish, very friendly, and helpful in planning tours.
Location
8.0
The location was fantastic with a large spa and eucalyptus steam room, although downtown construction affected the experience.
Dining
7.0
The dining experience was okay; although the breakfast buffet was average, the staff was helpful but lacked a 5-star touch.
Facilities
9.0
The facilities were beautiful, with a large spa offering various amenities for a relaxing stay.
Dan
United States,
January
2024
7.4/10
My stay at the hotel was pleasant overall. The rooms had a balcony or patio, were clean, and a good size, but the decor felt a bit dated, considering the price point. I also appreciated being able to bring my bike into the room.
Rooms
8.0
The rooms were clean and a good size with a balcony or patio feature. Bringing my bike into the room was convenient.
Service
7.0
The service had its moments where it was great, but there were times when it fell short. The staff, however, were kind, professional, friendly, and always willing to assist and accommodate requests.
Location
9.0
The hotel's location was outstanding, close to restaurants, downtown, and hiking paths. It was convenient to go everywhere, although the underground parking lot seemed neglected.
Dining
6.0
The dining experience was average. While the sweet rolls were good, the service was slow at times, and the prices were a bit high for what was offered.
Facilities
7.0
The hotel had all the amenities needed for a comfortable stay, with shops within walking distance. However, the underground parking lot looked like it hadn't been cleaned in years.
Joel
United States,
January
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were clean and decently appointed, located near the underground parking. The staff, especially the housekeeping team, were always smiling and helpful. The hotel's location is excellent, close to the river and downtown with beautiful views. The dining experience was a bit pricey, but the grilled meat was delicious.
Rooms
8.0
The rooms are clean and appointed decently, situated near the underground parking.
Service
9.0
The staff, including the housekeeping team, were nice and very helpful.
Location
9.0
The hotel's location is excellent, close to downtown and the river, offering a central yet quiet spot.
Dining
7.0
The dining experience was a bit pricey, but the grilled meat was enjoyable.
Facilities
9.0
The property offers all the amazingness with well-maintained facilities and amenities.
Andrew
United Kingdom,
December
2023
7.4/10
The hotel offers a mix of comfort and outdated furniture. The banquet room is very nice and cozy, but some areas could use a modern upgrade. The location is central with easy access to town attractions, though the need for blanket suggests a lack of thorough amenities. Service is friendly and accommodating, even if some aspects remain unclear. Dining options need variety and improvement, especially considering the high prices.
Rooms
7.0
The banquet room was very nice and comfortable, but areas looked gloomy due to outdated furniture. Some upgrades to modern amenities are necessary.
Service
8.0
The service overall was friendly and welcoming. While some aspects remained unclear, the staff provided wonderful and helpful service.
Location
9.0
The central location is the best part of this hotel, offering easy access to town attractions. Close proximity to the river and park areas adds to the convenience.
Dining
6.0
The dining experience needs improvement with more variety and better options considering the high prices. Italian products are available but could be expanded.
Facilities
7.0
Facilities could benefit from some updating to match the overall atmosphere of the hotel.
friendly staff
outdated furniture
David
United Kingdom,
September
2023
8.6/10
The hotel room was larger and a lot nicer than I expected back in 2015, which was quite spacious and very clean. The staff were all friendly and attentive, going out of their way to assist. The location is absolutely perfect, right in the heart of town, within easy walking distance to everything, making it ideal for sightseeing without the need for a car. The dining experience was delicious but a bit pricey. The facilities were top-notch with convenient amenities provided. Overall, a great stay with some minor improvements needed.
Rooms
8.0
The room was larger and a lot nicer than I expected, quite spacious and very clean.
Service
9.0
The staff were all friendly and attentive, going out of their way to assist.
Location
10.0
The location is absolutely perfect, right in the heart of town, within easy walking distance to everything.
Dining
7.0
The dining was delicious but a bit pricey.
Facilities
9.0
The facilities were top-notch with convenient amenities provided.
clean
pricey dining
Richard
United Kingdom,
August
2023
8.2/10
My stay at the hotel was fantastic. The room was spacious with two balconies and a large sitting area, although a bit dated. The service was absolutely spectacular, with friendly and supportive staff. The location was perfect, right in the heart of everything. The dining experience was alright, but a bit overpriced. Overall, a great value for money.
Rooms
8.0
The room was very spacious with two balconies and a large sitting area and small kitchen.
Service
9.0
The staff provided wonderful and friendly service.
Location
10.0
The location was perfect, right in the middle of everything.
Dining
7.0
The dining looked wonderful with great variety of items but was a bit overpriced.
Facilities
7.0
The facilities were decent and served the purpose.
spacious room
overpriced dining
Ivan
United Kingdom,
July
2023
7.4/10
The hotel offers huge and very comfortable rooms with all the necessary amenities, but there were issues with cigarette smoke smell not being addressed when raised to the front desk. The location is fantastic, close to main attractions but lacking in complimentary WiFi compared to other places. The dining experience was good overall but could use some updates for a more modern feel.
Rooms
8.0
The room was huge and very comfortable, equipped with everything needed.
Service
7.0
The service was very nice, with attentive and accommodating staff. However, there was an incident of entering the room without knocking.
Location
9.0
The location is fantastic, within walking distance to main areas, but could improve on offering complimentary WiFi like other places.
Dining
7.0
The dining experience was pleasing overall, with tasty food and efficient service, though some updates could enhance the offerings.
Facilities
6.0
The facilities were satisfactory but could benefit from some improvements.
Al
United States,
July
2023
7.6/10
My stay at the hotel was a mixed experience. The rooms, although not providing a view, were well set up and had a nice appearance. However, the temperature was too high. The room was spacious, clean, and warm, offering a comfortable stay. The service was extremely helpful and kind, making the check-in and check-out process smooth. The location was perfect for exploring Banff's main avenue and enjoying nearby restaurants. On the downside, the dining options were not satisfactory, leading me to eat off-site frequently. Overall, a comfortable stay with some room for improvement.
Rooms
7.0
The rooms were spacious, clean, and warm, although lacking a view.
Service
9.0
The service was amazing, with extremely helpful and kind staff.
Location
8.0
The location was perfect for enjoying Banff's main avenue and nearby restaurants.
Dining
6.0
While the dining options were limited, the offering had a good variety.
Facilities
The hotel's facilities were good, offering necessary amenities for a comfortable stay.
Clean
Limited dining
Hugh
United Kingdom,
June
2023
8.0/10
The hotel has a great location in the center of town, making it convenient for exploring downtown Banff. The rooms are spacious and comfortable, despite some bugs being present. The service is exceptional, especially with their friendly and accommodating staff. The dining experience had its ups and downs, with some dishes being greasy. The location is perfect for easy access to restaurants and bars, while the facilities offer a good overall experience.
Rooms
7.0
The rooms were large and spacious, despite the presence of some bugs.
Service
9.0
The staff was super friendly, helpful, and accommodating.
Location
10.0
The hotel's location is absolutely perfect, right in the heart of town with easy access to everything.
Dining
6.0
The dining experience had its highs and lows, with some dishes being greasy.
Facilities
8.0
The facilities offered a good overall experience.
Herbert
United Kingdom,
May
2023
8.4/10
The hotel exceeded my expectations with its spacious rooms, excellent location, and impressive services. However, the dining experience could use some enhancements to truly shine. Overall, a great value for money.
Rooms
9.0
The room was large with 2 bathrooms, one with a jet tub and the other with an amazing triple jetted shower. The USB connections for devices and complimentary microwave were convenient.
Service
9.0
The staff was beyond helpful and accommodating with our concerns. Their service was outstanding.
Location
9.0
The hotel's location was perfect, within walking distance to shops, restaurants, and many beautiful sites in town. Close to downtown, making it convenient for exploration.
Dining
7.0
The dining experience, while needing some modern updates, offered wood-fired pizzas. However, improvements in food variety and speed of service could enhance this area.
Facilities
8.0
The facilities were well-maintained and satisfactory.
Clarion Hotel Stockholm
Van Der Valk Hotel Haarlem
Manchebo Beach Resort And Spa
Hotel Mitland
Asterion Suites & Spa - Designed For Adults
Alua Leo
Nh Amsterdam Zuid
Porto Azzurro Apart Hotel
New World Makati Hotel, Manila
Blue Waters Hotel
The Knot Tokyo Shinjuku
Seven Oaks Hotel